Advertised versus installed

Does my roof look like the advertised pictures?

Westlake’s product page for Saxony® 900 Slate, SKU 1FMCS1135O, displays Dark Charcoal Blend with a clean, dark and visually uniform surface. Compare Westlake’s image with a close-up of my newly installed roof.

Westlake advertised image of Saxony 900 Slate in Dark Charcoal Blend — **Westlake’s advertised product image**Saxony® 900 Slate · Dark Charcoal Blend (Okeechobee) · SKU 1FMCS1135O

Close-up of the installed dark concrete roof showing white marks and mottled gray areas — **My newly installed roof**Close-up showing the visible white marks and mottled gray surface documented on this site.

View Westlake’s Saxony 900 Slate product page

Manufacturer image reproduced for product comparison and identification. Westlake notes that online colors may vary from actual tile colors; the concern documented here includes discrete white marks, streaking and mottled surface appearance—not merely screen-to-product color variation.

A Florida homeowner’s documented experience

Visible defects on a brand-new concrete tile roof

My new Westlake Newpoint concrete tile roof showed widespread gray discoloration, repeated white dots and scuff-like surface marks. This site documents what I observed, what I was told, and the remedy that was offered.

July 2026Roof installed

3 explanationsEfflorescence, cut dust and wax transfer

$2,000Amount I was asked to contribute toward painting

What the roof looks like

The appearance is not a single isolated mark. From normal viewing locations, portions of the roof appear gray or hazy, with repeated pale marks visible across the dark tile surface. The image below is presented without filters or artificial recoloring.

Dark gray concrete roof tiles showing lighter gray surface variation — Overview photograph of the installed roof.

Detailed photographic record

Wide view of a dark gray tile roof with widespread lighter streaks and marks — **Wide roof area.** The lighter appearance extends across many tiles rather than one isolated location.

Rows of dark concrete roof tiles showing repeated pale edge marks and broad gray areas — **Repeated pattern.** Pale edge marks, dots and broad gray areas recur across successive rows.

Overhead view of concrete roof tiles with repeated light contact marks and streaks — **Tile-to-tile pattern.** The marks appear at recurring locations on multiple tiles.

Roof slope showing scattered white marks, pale streaks and uneven gray surface appearance — **White marks and streaks.** Discrete pale spots appear alongside larger irregular streaked areas.

Close-up of dark concrete roof tiles with white edge marks and mottled gray surface texture — **Surface close-up.** The image documents mottled gray areas and concentrated white marks at tile edges; it does not by itself establish the cause.

The explanations provided

The distributor described the roof as showing a combination of these three surface conditions. I am documenting those explanations, not independently certifying them.

Efflorescence

A whitish mineral deposit that can occur in concrete and may diminish through weathering.

Cut dust

Residue created when concrete tiles are cut during installation.

Wax transfer

Light marks attributed to wax used at contact points when tiles are stacked or handled.

Possible abrasion

Areas that appear physically scuffed. Unlike a deposit, removed surface color would not be expected to wash away.

What happened

This is a concise timeline based on my records and communications. I will update it if Westlake provides new information or a different resolution.

July 2026

New roof installed

Westlake Newpoint concrete roof tiles were installed on my Florida home.

After installation

Visible discoloration documented

Grayish areas, pale dots and scuff-like marks were visible across portions of the roof.

Manufacturer/distributor review

Multiple surface conditions cited

I was told the appearance involved efflorescence, cut dust and wax transfer, and that some conditions might weather out over six to twelve months.

Current proposal

Paint or color correction offered

The proposed remedy was painting or color-correcting the roof, with a requested $2,000 payment from me.

Westlake’s response as I understand it

I want this page to be accurate. The statements below distinguish what I personally observed from what was relayed to me by the contractor or distributor.

The visible conditions were characterized as a combination of efflorescence, cut dust and wax transfer, with some conditions expected to weather naturally.

Paraphrase of communications relayed to me; not presented as a direct quotation from a named Westlake representative.

Westlake ultimately did not offer to replace the affected roof tile or fully cover the proposed color correction. The best resolution communicated to me was painting the roof with a $2,000 homeowner contribution.

Fair questions for Westlake

If this were your new roof, would you accept this?

Is this representative of Westlake’s quality control?

The marks repeat across numerous tiles on a newly installed roof. The physical pattern deserves a documented technical explanation.

Do other homes in my neighborhood have defects like these?

I have not observed comparable widespread dots, streaks and gray surface patterns on the other neighborhood roofs I examined.

My observation: No.

Would you accept “Trust me, it will go away”?

A prediction that the appearance may weather out in six to twelve months is not the same as a written diagnosis, an objective acceptance criterion or a guaranteed remedy.

What would resolve this

A documented remedy that restores a uniform roof without shifting the cost to the homeowner.

I remain open to a reasonable resolution and will prominently update this page if Westlake reconsiders its position.

Requested next steps

A written technical determination addressing the repeated marks and widespread surface appearance.
A manufacturer-approved remedy demonstrated on a cured test area.
No out-of-pocket cost to correct a condition present on a newly installed roof.
Written confirmation that the remedy preserves the product warranty.